Restaurants Robots as waiters Technology is as well starting to reach the restaurant business. Robots and automation have begun to reduce restaurant expenses. As the biggest expense of the restaurant comes from the workforce, the introduction of robots that replace the workforce in food preparation is increasing. Although robots have not completely replaced the workforce, this percentage […]

Restaurants Hyper personalization Hospitality companies can implement hyper personalization through technology platforms such as CRM and CEM that use big data to create highly customized one-to-one interactions between guests and a host in large numbers. An example of one well-known brand that excels at hyper personalization: With the help of artificial intelligence, a coffee brand